This is our Privacy Policy where we will clearly explain what we will do with any personal data you choose to share with us, and tell you about your privacy rights and how the law protects you. It is important that you read this Privacy Policy so that you are fully aware of how and why we are using your personal data.

By using our website you consent to the use of your personal data in accordance with this Privacy Policy.  

To make this easier to understand, we’ve set this information out as a series of common questions.

Q. Who is running this website and responsible for my personal data?

Q. What is the purpose of this website?

Q. What personal data do you collect about me? And what do you use it for?

Q. Who will my personal data be shared with?

Q. What data security measures do you take?

Q. How long will you hold my personal data for?

Q. Who do I contact if I wish to know what personal data you hold about me?

Q. What do I do if I wish to have all my personal data deleted from your records?

Q. What do I do if I wish to withdraw my consent for you to use my personal data?

Q. What should I do if I have a complaint relating to my personal data?

Q. Who is running this website and responsible for my personal data?

This website is owned and operated by The Team Productions Limited trading as TheBalance.Club  (referred to as “Balance.Club”, “we”, “us” or “our” in this Privacy Notice). The Team Productions Limited is the data controller (for the purpose of relevant data protection laws) and responsible for your personal data that you submit through the website.  

Our company number:  11989657

Our postal address:

TheBalance.Club c/o The Team Productions Limited

88-90 Baker Street

London

W1U 6TQ

United Kingdom

Our contact email address:  balance@abovetf.com

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If you have any questions about this Privacy Policy, or would like to contact us regarding the personal data that we hold about you or to exercise any of your rights set out below, then please contact us at the email address above. 

Q. What is the purpose of this website?

We built this website to provide you with information about The Balance.Club. This includes information about our activities, blog posts and images. 

The other function of the website, is to allow you the option to submit your personal details to us in order to subscribe to TheBalance.Club. 

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This website may include links to other websites (for example, to merchandise sellers or our sponsors’ websites). Clicking on those links may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Q. What personal data do you collect about me? And what do you use it for?

Personal data, or personal information, means any data about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).  We will only use your personal data when the law allows us to.

We only collect your personal data if you submit it to us through the website or via email.  The personal data that may be collected from you when you submit it is:

Your name - We ask for this so that we can identify you correctly in future correspondence.

Your email address - We ask for this so that we can email you back after you submit your details to us. We also ask for this so that we can identify you, should you wish to get in touch with us again in the future regarding any personal data that you have shared with us. 

Your Phone number - We ask for this so we can add you to our daily text messaging subscription service.

We will not use your personal data or email address for marketing purposes. 

As well as personal data, we may collect additional voluntary information through surveys, polls, forms etc. This information will not be linked to individuals and will be treated as 'Anonymised Data'. This will be used for market research, and may be shared with 3rd parties in order to better tailor the content of our site for visitors and subscribers.

Q. Who will my personal data be shared with?

Your personal data may be disclosed to our employees and agents when we review your submission.

Q. What data security measures do you take?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees and agents who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Q. How long will you hold my personal data for?

We will retain your personal data for 2 years after submission. We keep your information for this length of time in case you contact us again during that period, so that we can more efficiently process your newest communication or submission.

Q. Who do I contact if I wish to know what personal data you hold about me?

You have the right to access your personal data (commonly known as a “data subject access request”).  This enables you to receive a copy of the personal data that we hold about you. If you have any queries about this right, or wish to make such a request, please email us at balance@abovetf.com.

Q. What do I do if I wish to have all my personal data deleted from your records?

You have the right to ask us to delete or remove the personal data that we hold about you.

If you wish for your data to be deleted sooner, please email us at balance@abovetf.com. Similarly, you have the right to require us to correct any incomplete or inaccurate data that we hold about you – if that is the case, please contact us via the same email address.

Q. What do I do if I wish to withdraw my consent for you to use my personal data?

You can withdraw your consent for us to use your personal data at any time by contacting us at balance@abovetf.com. This will not, however, affect the lawfulness of any processing carried out before you withdraw your consent.

Q. What should I do if I have a complaint relating to my personal data?

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the contact details given above.